Coronavirus information

Dear customer,

 

You will find on this page all the information concerning the Sea Green campsites in this exceptional context linked to the Coronavirus.

 

A ministerial decree was published on 16 March 2020, obliging us to postpone the opening of the Sea Green campsites until 16 April 2020 for campsites located in France. Camping Cala Llevado in Spain is closed until 12 April 2020.

 

We do our best to give you a quick answer to your questions. In order not to overload our standard, we ask you to contact our reservation center only in case of emergency and to privilege the sending of e-mail.

 

Stays before 15 April: your stay is unfortunately cancelled. Our teams are currently giving priority to stays affected by this period of administrative closure of campsites.

Stays after 15 April: campsites are scheduled to open on 16 April, so stays will be maintained for the time being. If this date changes, we will contact you to postpone your stay.

 

In order not to compromise your holiday during this period, the Sea Green campsites propose :

Stay without cancellation insurance

 

For bookings without cancellation insurance, please note that we have already issued a credit note for the amounts paid. This credit note is valid for 12 months for the next stay in the campsite, subject to availability. Any difference in rates between the old and the new stay will be charged to the customer.
You will understand that we are not in a position to make refunds in view of the current period.

Who to contact?

This request must be made only by email at reservation@seagreen.fr. Please specify the name of the reservation, the periods of stay and the name of the campsite reserved.
Please note that all our teams do their utmost to answer as quickly as possible.

Stay with cancellation insurance

 

If at the time of your reservation you took out cancellation insurance, you can cancel your stay by providing proof of cancellation.

Who to contact ?

Please contact our insurance partner CAMPEZ COUVERT with the supporting documents before the beginning of the stay:
• On the internet : www.campez-couvert.com/sinistres
• By mail : sinistres@campez-couvert.com

Booking via a Sea Green partner

 

The above indications only concern customers who have made a direct booking with SEA GREEN: either by telephone with our reservation centre or on our website. For customers who booked through an intermediary, please contact this partner.

 

 

As a reminder, in order to respond to all the different requests, please contact us only by email at reservation@seagreen.fr.

 

We look forward to welcoming you soon to our campsites.
Take care of yourself and your loved ones.

 

The Sea Green team & Choupette !

 

Updated on 19/03/2020 at 1:00 pm